Privacy policy.
Platinum Business Aviation Centre is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, store and disclose personal information obtained through our website or directly from you.
Please read this Privacy Policy carefully. If you have any questions, please contact us at info@platinumbac.com.
By providing personal information to us, you acknowledge that you have had sufficient opportunity to access and review this Privacy Policy and that you accept its terms.
If you choose not to provide personal information, you are not required to do so; however, this may affect your ability to access or use our Site, facilities, or services.
Types of Personal Information Collected
The types of personal information we may collect include, but are not limited to:
Your name, contact details (including email address, phone number, and postal address)
Company or organisation details
Aviation-related information relevant to the services we provide
Any other information you voluntarily provide to us via our Site, email, telephone, or in person
If we receive personal information from third parties, we will handle and protect that information in accordance with this Privacy Policy.
Collection and Use of Personal Information
Platinum Business Aviation Centre collects and uses personal information for purposes including:
Providing aviation services, hangarage, ground handling, concierge, and related support services
Communicating with you and responding to enquiries or requests
Internal record keeping, operational management, and business administration
Marketing, promotional, and business development activities
Improving our services and customer experience
Complying with applicable legal and regulatory requirements
Disclosure of Personal Information
We may disclose personal information where necessary to:
Deliver our products and services to you
Engage trusted third-party service providers, contractors, or professional advisers
Comply with laws, regulations, or lawful requests from government or regulatory authorities
Where personal information is disclosed to third parties, we take reasonable steps to ensure those parties handle the information in a manner consistent with this Privacy Policy and the Australian Privacy Principles.
Access to and Correction of Personal Information
Access
You may request access to personal information we hold about you in accordance with the Privacy Act 1988 (Cth). An administrative fee may be payable. In certain circumstances, access may be refused where permitted by law.
Correction
If you believe that any personal information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us at info@platinumbac.com. We rely on individuals to advise us of changes to their personal information. We will respond within a reasonable timeframe and take reasonable steps to correct the information as required.
Complaints
If you believe that Platinum Business Aviation Centre has breached the Australian PrivacyPrinciples and wish to make a complaint, please contact us at info@platinumbac.com. We will investigate the complaint and respond within a reasonable period.
Unsubscribe and Opt-Out
You may opt out of receiving marketing or promotional communications from us at any time by using the unsubscribe option included in our communications or by contacting us directly at info@platinumbac.com.
Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Personal information is stored securely and accessed only by authorised personnel or trusted service providers where necessary.